Warranty claims are always handled quickly!
We don't pass you off. We warranty the products we sell and get our customers quick answers and solutions in the rare case there is a problem. If a product is defective we will either send you a brand new product or work with you to resolve the issue to your satisfaction.
Most of our products have a 1 year full replacement warranty
If you ever have a problem with one of our products just email, we'll fix it. We will ask for images of the defects so we can make immediate improvements in our production but we will never wait to send a replacement. We do not need the used product back before we send a replacement and you are never required to pay shipping in the event of a defective product.
You are not responsible for any shipping damage.
We spend extra money on packaging to ensure your new accessories will ship safely but there is always the chance rough handling or stacking could cause damage.
We will send you a replacement product as soon as you provide us with images.
We do not need the damaged product back before we send you a replacement.
There is never any cost to you in the event of damage, we handle everything quickly so you can continue without delay.